In using this website you are deemed to have read and agreed to the following terms and conditions:
By accessing this website [and buying our products] you consent to these terms and conditions and to the exclusive jurisdiction of the United States courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. These Terms and Conditions shall not be amended, modified, varied or supplemented except by duly authorized representatives of the Company.
We strive to provide complete, accurate, up-to-date information on our website. However, it is not possible to ensure that any website is completely free of human or technical errors. This site may contain typographical mistakes, inaccuracies or omissions, some of which may relate to pricing, availability and product specifics; additionally, some information may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions – including after an order has been submitted - and to change or update information at any time without prior notice. You expressly understand and agree that your use of this site is at your sole risk and that this site is provided on an “as is” and “as available” basis. Babyface LLC makes no representation or warranties of any kind, express or implied, as to the operation of this site, the information, content, materials or products included on this site.
In the event of an accidental pricing error on the site, Babyface LLC. reserves the right to refuse and/or cancel any orders containing items that were listed at the wrong price. Babyface LLC reserves the right to cancel such sales, whether or not the order has been confirmed and the credit card has been charged. The full amount paid by the customer will be refunded to the credit card at the time the order is cancelled.
FDA Disclaimer: The statements made on our website have not been evaluated by the FDA (U.S. Food & Drug Administration). Our products are not intended to diagnose, cure or prevent any disease.
If a skin condition persists, please contact your physician at once. The information provided on this website by Babyface LLC is not a substitute for a consultation with your physician and should not be construed as individual medical advice.
All products are to be used at the buyers own risk. Please consult a doctor before use if you are trying to treat any skin conditions or have any allergies.
Products that are labeled and/or described on this site as “Professional” are intended to be used by trained professionals. Those who purchase and use these professional products, and who are not properly trained in using them, are doing so at their own risk. Babyface LLC is not responsible for negative or damaging results obtained by proper or improper use of the products sold on this website, and buyer of the product indicates that he/she agrees seller is held harmless.
Babyface LLC does not pay for product reviews. Reviews on this site are from customers who have purchased our products and have decided to leave a review, without incentive. The testimonials, reviews and claims on this website are individual cases and we do not guarantee that you will get the same results. Results will vary per user, as will the time it takes for such changes, if any, to occur.
Right to Refuse Service: Babyface LLC reserves the right to refuse service and/or sales to any client for any reason, including termination of accounts, in its sole discretion.
Temporary Notice: Due to the impact of mail carrier staffing shortages, we are experiencing delivery delays to many locations. Domestic delivery can be delayed a few days to a week or more in some cases, while international deliveries, especially Australia, can be delayed up to a month or longer in extreme cases. Shipping carriers are not guaranteeing expedited delivery times right now, so we are unfortunately not able to guarantee them either. Refunds will not be issued for late deliveries.
In-stock orders are shipped within 1-2 business days, unless a delay is otherwise noted on the website or if the order is being held for insufficient address or per customer request. Orders containing 12 or more items may have longer processing times as well. Please note for Express and Next Day Mail services the "1-Business Day Guarantee" begins at the time the order is shipped, and not the time the order is placed. Signatures will be required with all Overnight, Next Day, and Express shipping services, and may also be required on orders over $100.00. We do not ship on holidays or weekends. Babyface LLC will not be liable for any loss, damage, cost or expense related to any delay in shipment or delivery. Except in the case of Express and Next Day Mail services, which have a guaranteed delivery date of 1-2 days (depending on delivery location), we are not able to guarantee a specific delivery date, only an estimated delivery date. General delivery times can vary, depending on location and availability of your local USPS carrier. Delays are to be expected occasionally. It is the buyer's sole responsibility to provide a complete and accurate shipping address, and to collect the order promptly once delivered. Babyface LLC is not responsible for lost packages due to insufficient or incorrect addresses provided by customer, or for theft or loss of package after carrier delivery.
Babyface LLC reserves the right to refuse sale and shipment to any country or client for any reason. Examples: if there have been unsuccessful attempts at delivery to that client or location before, if the shipping location is an area we do not to ship to, an area where delivery is difficult, or if fraud is suspected.
We ship with USPS and UPS. When "Free Shipping" is selected, orders are usually shipped via USPS. Expedited shipping is available for an additional cost. If insurance or signature is requested, please let us know at the time of ordering and we can add this to your order manually.
We ship with USPS and UPS. International shipping charges are based on several factors, including total size, weight, and value of the contents of the package. If insurance or signature is requested, please let us know at the time of ordering and we can add this to your order manually. Delivery speed varies with International shipments, and therefore we are not able to guarantee a specific delivery date with any International shipment. Typically, orders are delivered within two weeks to most areas, but can take up to eight weeks if there are delays with the buyers local postal service or if there are delays in Customs. International buyers are responsible for any and all VAT taxes and or Import Duties charged at delivery. Babyface LLC does not collect international taxes at the time of purchase, and we are unable to provide you with information on your tax liabilities. It is the buyer's responsibility to know their tax responsibilities before purchasing. Shipping expenses and fees charged to Babyface LLC will be deducted from any orders that are returned for unpaid taxes or delivery refusal.
Buy with confidence. Customers have 30 days from date of receipt to return any skin care and hair care products that do not fall under our *exceptions list for a full refund.
Refunds are processed within 10 business days after we receive the return. Some exceptions to this timeline may apply.
Refunds are applied to the original credit or debit card used to purchase; if unavailable, then a store credit will be offered. Cash and/or check refunds are not offered, or given. Return shipping is not included in the original purchase price and is the responsibility of the buyer except in the case of a damaged shipment or order error. Return shipping labels can be provided for your convenience, in which case a label fee will be deducted from your refund. Labels fees vary depending on the weight of the return. Original shipping fees are not refundable. Any items we receive back that are not eligible for a refund will be held in storage for 30 days, then disposed of. Buyers may request a return of these items within the 30-day holding period. Return shipping fees on items not eligible for refunds would be the buyer's responsibility.
*Exception items include: gift cards, exfoliating devices, reVive light therapy devices, medical devices, books, derma-rollers, facial rollers, foot files, body brushes, pillow cases, body gloves, sunscreen, tanning/self tanning lotions and applicators, jewelry, refill/professional size products, sample sizes, wholesale or special/custom orders. Orders of 5 or more items (kits included) that are returned damaged or used can be, at our discretion, considered abuse of our returns policy and therefore non-refundable. Exception items are final sale and we are unable to accept returns.
Damaged items or Lost packages: In the event a shipment arrives damaged or is lost in transit, there may be requirements for filing an insurance reimbursement claim. For lost USPS packages, there is a waiting period of 20 calendar days before a claim can be submitted. For damage claims, insurance requires photos of the damaged items as "evidence," as well as the outer packaging/box. It is the customers sole responsibility to retain ALL of these items so that photos can be submitted for a claim. Babyface LLC. shall not be held responsible or liable for reimbursement on damaged shipments when claims are denied for lack of evidence.
Orders that have not been shipped may be cancelled at the buyers request, provided there is enough time to intercept and stop shipment. If your order has already been shipped upon notifying Babyface LLC, you may return the unopened package and merchandise for a refund if it qualifies per the above return policy.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this Order Information to:
-Communicate with you
-Screen our orders for potential risk or fraud, and
-When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. To opt out of these marketing e-mails, simply click "unsubscribe" at the bottom of the e-mail. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
The Site is not intended for individuals under the age of 18.
Babyface LLC., Attn: GDPR, 2901 W. Coast Hwy., #200, Newport Beach, CA, 92663, United States
All major Credit/Debit Cards are accepted on the website through our secure server, as well as Paypal, Amazon Payments and Apple Pay. Unless otherwise agreed upon, our terms are payment in full at time of purchase.
Currently, Babyface LLC only charges sales tax on orders being shipped within the state of California. You are expected to comply with your state’s current laws regarding purchases over the Internet. In the event the tax laws change, including the addition of an Internet tax, then Babyface LLC will be in full compliance and will also collect those required taxes.
TERMINATION OF AGREEMENTS
Both the Client and Babyface LLC have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. No refunds shall be offered where a service is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to us which constitute payment in respect of the provision of unused services, shall be refunded.
Babyface LLC does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this website you thereby indemnify Babyface LLC, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.
Copyright and other relevant intellectual property rights exists on all text and photos relating to Babyface LLC’s products, and the full content of this website. Reproduction or copying of any part of this site or its contents is prohibited without the express written consent of Babyface LLC.
BABYFACE is a trademark of Babyface LLC., registered with the US Patent and Trademark Office.
NOTIFICATION OF CHANGES
We may update from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. The Company reserves the right to change these conditions from time to time as it sees necessary, and your continued use of the site will signify your acceptance of any adjustment to these terms. You are therefore advised to re-read this statement on a regular basis.
These terms and conditions form part of the Agreement between the Client and ourselves. Any accessing of this website and purchase of goods indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected. The above terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, "Buyer", "Customer", “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. "Babyface", “The Company”, “Ourselves”, “We” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing English Law. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
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